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Choice Home Warranty Review

Established in 2008, New Jersey Choice Home Warranty has become a premier player in the home warranty market. They have handled over 6 million service requests and protect over 1.9 million homes nationwide. The two protection plans by Choice include Basic and Total and optional add-ons. Their customer representatives are available 24/7, making it easier for homeowners to make a complaint. 

4000k

Number of customer served

49

States Covered

90 days

Guarantee

$3000

Coverage Limits

Coverage Pricing and more

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OFFERS - First Month Free + Limited Roof Coverage
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Premium - $46 - $55
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Deductible - $75- $125
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This Choice Home Warranty review will discuss the company’s plan, pricing, cost, add-ons, and exclusions. 

Choice Home Warranty Plans

Choice Home Warranty offers two plans to homeowners: Basic Plan and Total Plan. Here are the number of household items in both plans.
  • The Basic Plan has coverage for 14 basic household appliances and systems. 
  • Total Plan has extensive coverage for 18 household appliances and systems. It includes items from the Basic Plan and a washer, dryer, refrigerator, and air conditioner.  
Have a look at the inclusions from both plans:
  • Basic Plan
  • Total Plan

Basic Plan

  • Ductwork
  • Garage Door Openers
  • Water Heaters
  • Dishwashers
  • Built-in-Microwaves
  • Garbage Disposal
  • Heating System
  • Electrical System
  • Plumbing Stoppage
  • Plumbing System
  • Oven/Range/Stove
  • Whirlpool Bathtub
  • Cooktop
  • Ceiling and Exhaust Fans

Total Plan

  • Ductwork
  • Garage Door Openers
  • Water Heaters
  • Refrigerators
  • Dishwashers
  • Built-in-Microwaves
  • Garbage Disposal
  • Heating System
  • Electrical System
  • Plumbing Stoppage
  • Plumbing System
  • Oven/Range/Stove
  • Whirlpool Bathtub
  • Cooktop
  • Ceiling and Exhaust Fans
  • Air Conditioning System
  • Clothes Washer
  • Clothes Dryer

Optional Coverage

Along with the inclusions, customers can even add the following items by paying an extra price:
  • Pool / Spa
  • Limited Roof Leak
  • Additional Spa
  • Stand Alone Freezer
  • Central Vacuum
  • Second Refrigerator
  • Well Pump
  • Septic System
  • Sump Pump
  • Septic Tank Pumping

Plan Exclusions & Coverage Limits

Choice covers any household item up to $3000 for diagnosis, repair, or replacement. Here are the other exclusions:
  • Items that break down because of neglect, lack of maintenance, unforeseen circumstances, etc., and
  • Items with pre-existing conditions.

How Much Does The Choice Home Warranty Cost?

Choice Home Warranty has nominal pricing, and their basic plan starts at $46 while the Total Plan starts at $55. The prices can go up depending on the selected optional add-ons.  As per the industry average, Choice’s Basic Plan is at par with the other basic plans. Total Plan has lower pricing than other comprehensive plans offered by the home warranty company.  Here are the costing details:
Plans Monthly  Yearly
Basic Plan $46 $530
Total Plan  $55 $630
Along with the monthly/annual premium, a homeowner will have to pay a trade service call per visit:
Service Fee Cost (Deductible) $75-$125 per visit 

How To File A Claim With Choice Home Warranty?

You should request a service when your covered appliance or home system breaks down. Here are the steps:
  • You can file the service online or contact the company’s representative by calling 1-888-531-5403.
  • After the complaint, a technician will be at your doorstep within 48 hours. 
  • The technician will verify if your home warranty plan covers the faulty item. If it's covered, the technician will proceed with the further process.

Why Opt For Choice Home Warranty?

Choice Home Warranty promises the following benefits if you opt for their home warranty plans:
  • 24/7 customer service 
  • Customized plan for items coverage 
  • Free coverage on the first month if you pay annually 
  • No home inspection required 
  • 90 days guarantee on repaired parts 
  • 30 days guarantee on workmanship

Red Flags To Watch For

In this section, we have listed a few aspects that you should know about before selecting Choice Home Warranty’s protection plans:
  • Chances of claim denials 
  • Delay from the technician’s side 
  • There is a Consumer Fraud Lawsuit against the company in Arizona 

Our Verdict

Choice Home Warranty is known for its low-pricing plans. So, if you want affordable home warranty plans and excellent customer service, you can select Choice Home Warranty. However, we still recommend you go through other company plans and select a home warranty as per your choice.

FAQs

Q.

How does the Choice Home Warranty cancellation policy work?

A.

You can cancel your Choice Home Warranty contract anytime in writing. If you cancel your plan within 30 days of the order date, the company will refund your contract fees, less a $50 administrative fee and service costs incurred by them, if any.

If you cancel after 30 days, you will receive a pro-rata refund of your contract fees, less a $50 administrative fee and service costs incurred by them (if any).

Q.

How to transfer Choice Home Warranty coverage plans?

A.

To transfer the coverage to a new owner, you must contact the company at 1-888-531-5403, inform them about the change in ownership, and submit the new homeowner’s name. You need not pay a fee during the process.

Q.

Will Choice Home Warranty cover appliances if they break down due to rust or corrosion?

A.

No, Choice Home Warranty will not cover appliances if they break down due to rust or corrosion.

The company will cover your appliances and home systems only when they malfunction due to regular wear and tear.

Choice Home Warranty Reviews

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