Top Home Warranty Companies

  • Average Ratings    Arrow 3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
  • Average Ratings    Arrow 3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
  • Average Ratings    Arrow 2.5 Star Rating2.5 Star Rating2.5 Star Rating2.5 Star Rating2.5 Star Rating2.5 Star Rating
  • Average Ratings    Arrow 3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
  • Average Ratings    Arrow 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
View All Companies View Profile

American Residential Warranty (ARW) is leading provider of home warranty solutions throughout the nation. The company claims that their focus has always been on customer satisfaction and on providing outstanding service.

Started in 2009, the company is headquartered in Florida. The company is a partner of The Warranty Group (TWG), the owners of Virginia Surety. TWG has over 50 yrs of industry experience and a staff of around 1,800 working for them.

Products

There are six types of warranty plans that ARW offers :

  • Platinum Premier
  • Platinum
  • Kitchen
  • Heating and cooling
  • Platinum Premier (No AC)
  • Platinum (No AC)

The Platinum Premier and Platinum plans are available in another variant in which AC is not included. Everything else is the same. The plans are priced at $525, $417, $279, $318, $417, $319 respectively. All plans have the provision to include Add-ons from a list of items.

Online and offline services

Customizable warranty plans, state of the art customer service call center, skilled and experienced technicians just about sums up the services that ARW has to offer. As the company is a partner of TWG, which has a comprehensive national service network of over 30,000 licensed and experienced technicians. ARW’s claims that their services are backed and administered by TWG, hence the services are always exceptionally good.

For online services and facilities, customers can visit their official website which hosts information about their plans and other features. The website also has an elaborate FAQ section that addresses the common concerns of a homeowner.  Users can also purchase plans and make service requests through their website.

Reviews

Customer responses have revealed that the services offered by ARW is above average. Few instance of claim denials and delay in refunding money were reported. However, ARW has always explained the reasons behind their actions. The company is active in complaint resolution forums and have always been keen to address the issues of their customers.